Meet The Team

CEO


James Capel

James Capel

CEO
 


Alex Watson

Alex Watson

PA to CEO and Office Manager
 

The Hub


Andrew Gill

Andrew Gill

Director of Customer Experience
 


Caroline Hughes-Miles

Caroline Hughes-Miles

Commercial Director
 


Becky Clarke

Becky Clarke

Customer Experience Manager
 


James O’Keeffe

James O’Keeffe

Client Engagement Specialist
 


Rosanna Henry

Rosanna Henry

Senior Customer Representative
 


Douglas R Peters

Douglas R Peters

Digital Marketing Executive
 


Ronke Faleye

Ronke Faleye

Sales Administrator
 


Kortni Jones

Kortni Jones

New Business Coordinator
 


Hayley Job

Hayley Job

Customer Representative
 


Debbie Amos

Debbie Amos

Customer Representative
 


Sophie Russell

Sophie Russell

Outsource Coordinator
 


Robert Damasdi

Robert Damasdi

Customer Representative
 

Sales


Mark Cook

Mark Cook

Sales Director
 


James Hankers

James Hankers

Senior Key Account Manager
 


Paul Virdee

Paul Virdee

Corporate Business Development
 


Dale Jenkins

Dale Jenkins

Partnership Executive
 


Ellie Farmer

Ellie Farmer

Key Account Manager
 


Georgia Bell

Georgia Bell

Senior Relationship Consultant
 


Humi Iqbal

Humi Iqbal

Senior Relationship Consultant
 


Priamo Casula

Priamo Casula

Senior Relationship Consultant
 


Christopher Band

Christopher Band

Sales Exectuive
 

Finance


Natalie Capel

Natalie Capel

Finance Director
 


Adrian Broadhurst

Adrian Broadhurst

Management Accountant
 


Leanne Parker

Leanne Parker

Finance Executive
 


Kelly Ilic

Kelly Ilic

Finance Manager
 


Georgina Capel

Georgina Capel

Accounts Assistant
 


Kirsty Butler

Kirsty Butler

Purchase Ledger Assistant
 


Lucy Mead

Lucy Mead

Credit Controller
 


Lisa Gunn

Lisa Gunn

Purchase Ledger Assistant
 


Michael Reid

Michael Reid

Credit Controller
 


Katrina De-Havilland

Credit Controller
 

Operations


Adam Weedon

Adam Weedon

Commercial Manager
 


Dean Croad

Dean Croad

Depot Manager
 


Barrie Feltwell

Barrie Feltwell

Service Controller
 


Karla Harding

Karla Harding

Head of Quality and Compliance
 


Greg Clarke

Greg Clarke

Service Controller
 


Chris Vaughan

Chris Vaughan

Service Controller
 


Kerrie Larder

Kerrie Larder

Night Service Controller
 


Mariame Soumahoro

Mariame Soumahoro

Office and Admin Supervisor
 


Marrisa Harper

Marrisa Harper

Service Controller
 


Thomas Bartlett

Thomas Bartlett

Service Controller
 


Rutendo Manyundwa

Rutendo Manyundwa

Service Controller
 

Fancy Working for Simply?

Take a look at our Careers page.

Georgina Capel

Georgina Capel

Accounts Assistant

Job Description

I am involved with credit checking and setting up new contracts. Setting up and taking Direct debit payments and ISS Self billing.

Favourite Quote or Song Lyric

Nobody puts Baby in the corner!!

Christopher Band

Christopher Band

Sales Executive

Job Description

My role is to generate new leads for Simply Waste by building relationships & interacting with new & existing customers. My main coverage area is most of the south east counties, whilst also entering other areas where potential customers take me.

Favourite Quote or Song Lyric

Chill your beans.

David Hayton

David Hayton

Financial Controller

Job Description

I’m responsible for the creation/preparation of monthly management accounts in line with Executive Team requirements/timescales, Cash Flow Forecasting, Monthly/weekly summary reports, statistics reporting, analytical commentary, preparation of annual budgets and P&L preparation by department and company.

Favourite Quote or Song Lyric

Things do not change, we change.

Kelly Ilic

Kelly Ilic

Finance Manager

Job Description

My Job role entails the different types of invoicing – monthly, monthly rebates, weekly and working on and from different spreadsheets, creating spreadsheets to go along with consolidated invoices. Payments received from customers, bank reconciliations, drivers wages, customer queries and self-bills.

Favourite Quote or Song Lyric

Pirates of the Caribbean – Take what you can, Give nothing back.

Kirsty Butler

Kirsty Butler

Purchase Ledger Assistant

Job Description

My main roles are matching invoices against the system, price checks, reconciling statements, mode analysis data, creating and updating Excel spreadsheets along with raising payments and remittances.

Favourite Quote or Song Lyric

I’d rather be hated for who I am, than loved for who I am not.

Leanne Parker

Leanne Parker

Finance Executive

Job Description

Currently just returning from maternity leave, I am currently working on a part time basis. My main job roles are customer invoicing, salaries and drivers wages and the new pension scheme. I also help out with processing invoices on the purchase ledger side.

Favourite Quote or Song Lyric

Those who say it cannot be done, should not interrupt those doing it

Lisa Gunn

Lisa Gunn

Purchase Ledger Assistant

Job Description

Matching Invoices, Checking Prices, Processing invoices on Sage. I am also an accounts manager to suppliers F-N.

Favourite Quote or Song Lyric

Why is a raven like a writing desk.

Michael Reid

Michael Reid

Credit Controller

Job Description

To pursue overdue monies in a timely and professional manner.

Favourite Quote or Song Lyric

Live life to the full, tomorrow is a new day.

Natalie Capel

Natalie Capel

Finance Director

Job Description

I work with senior teams to grow the businesses formulating strategies and plans. I lead and develop the finance team. I am responsible for overall cash management on an ongoing basis and the preparation and submission of weekly and monthly financial updates. I have control of all financial transactions and accountancy matters, including audit systems. I oversee reviews of accounts and investigation of variances and set recovery plans. I also develop, implement and maintain accounting and administrative policies and procedures for a wide-ranging set of activities including financial accounting, reporting and employee relations.

Favourite Quote or Song Lyric

Wake up , Kick Ass, Repeat.

Alex Watson

Alex Watson

PA to CEO and Office Manager

Job Description

I support our Managing Director and our Board of Directors with the various aspects of administration and organisation for the business as and where required. I am also responsible for managing our office personnel which includes ensuring that processes are followed, jobs get done and that all colleagues feel supported in their personnel and professional growth.

Favourite Quote or Song Lyric

You fill my heart with gladness, take away my sadness, ease my troubles that’s what you do.

James Capel

James Capel

CEO

Job Description

To motivate and inspire a wonderful team of people to achieve as much as we can whilst constantly pushing the boundaries of what is perceived to be possible.

Favourite Quote or Song Lyric

The greatness of a man is measured, not in how much wealth he accumulates but in his integrity and his ability to affect those around him positively. – Bob Marley

Adam Weedon

Adam Weedon

Commercial Manager

Job Description

Responsible for ensuring that Simply Waste Solutions collection service is running as efficiently as possible, delivering market leading service on time and on budget!

Favourite Quote or Song Lyric

I spent a lot of money on booze, fast cars and birds; the rest I squandered! – George Best

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Chris Vaughan

Service Controller

Job Description

I look after container deliveries, collections, and exchanges, which are completed on our flatbed vehicles. I also look after several van rounds, and our night cardboard REL collections.

Favourite Quote or Song Lyric

If not now, then when?

Sophie Russell

Sophie Russell

Outsource Coordinator

Job Description

I have been brought to the future as the hub –mini- strator to conquer the world of admin for the simply waste team.
“I’LL BE BACK” – The terminator

Favourite Quote or Song Lyric

A day never ends when you make a memory’

Robert Damasdi

Robert Damasdi

Customer Representative

Job Description

I am part of the outsource team and my main role involves keeping our customers happy with the service they are receiving from our suppliers. Essentially, I ensure our suppliers are meeting our own requirements and our customers’ expectations.

Favourite Quote or Song Lyric

“The people you surround yourself with say a lot about the person you are……… did somebody say Jaeger?”

Debbie amos

Debbie Amos

Customer Representative

Job Description

I’m In the hub and I aim to give excellent customer service to all our customer new and old
And help with any inquires or concerns they may have

Favourite Quote or Song Lyric

No one succeeds like a toothless budgie

Lucy Mead

Lucy Mead

Credit Controller

Job Description

I have been working in Credit Control nearly all my working life, and I must say, this job at Simply Waste is my best so far. It’s a very busy and enjoyable place to work. I chase many customers up for outstanding payments along with many others jobs in my role.

Favourite Quote or Song Lyric

Life is much to short for regrets, live life to the full.

Barrie Feltwell

Barrie Feltwell

Service Controller

Job Description

I am the weekend service controller, seeing trucks in and out of the yard ensuring sites have no problems etc. Covering office duties/ holidays when required.

Favourite Quote or Song Lyric

If his premature demise has, in some way, enlightened the rest of you as to the grim finish below the glossy veneer of criminal life, and inspired you to change your ways, then his death carries with it an inherent nobility. And a supreme glory. We should all be so fortunate. You can say: “Poor Toby.” I say: “Poor us..”

Dean Croud

Dean Croad

Depot Manager

Job Description

I am responsible for managing the day to day running of operations here at Simply Waste. I oversee the traffic office team, and with their help, manage the 70 + drivers and our fleet of 45 vehicles. We make over 50,000 collections a week currently which is no mean feat.

Favourite Quote or Song Lyric

Great things are done by a series of small things brought together.

Ellie Farmer

Ellie Farmer

Key Account Manager

Job Description

I have worked for Simply Waste Solutions for just over a year now where I started off as a Service Controller progressing up to become Operations Manager.
I am now responsible for the day to day running of the depot, overseeing the service controllers and the drivers for all Modes. I enjoy the challenges that come with being Ops Manager.. no two days are the same!

Favourite Quote or Song Lyric

Every breath is a second chance.

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Karla Harding

Karla Harding

Head of Quality and Compliance

Job Description

I have been working for Simply Waste since 2013. My role entails ensuring we are compliant in line with our Operators Licence, this includes ensuring we are up to date with our service/maintenance sheets, booking MOTs and LEZ tests. I then provide customers with annual duty of cares, risk assessments and completing vendor questionnaires when required. We received our ISO accreditation in 2014 so one of my responsibilities is to carry out internal audits and check all our documented processes are followed.

Favourite Quote or Song Lyric

You can’t buy happiness, but you can buy cupcakes and that’s kind of the same thing.

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Greg Clarke

Greg Clarke

Service Controller

Job Description

“I’ve recently moved from service controller for Trade waste and onto Skips Bulkers and REL’s. This will mainly consist of booking on jobs on a daily basis and routing the vehicles to carry out the collections / exchanges.
I will also keep close contact with the drivers throughout the day to ensure that the service is running smoothly and if any issues arise then I can action to the best of the company’s / customers’ needs.

Favourite Quote or Song Lyric

Don’t judge my path if you haven’t walked my journey.

Kerrie Larder

Kerrie Larder

Night Service Controller

Job Description

My main duties are ensuring the smooth running of the night crews and to co-ordinate with the drivers if they have any problems. I also ensure I am updated with any services that are carried out overnight with Scania and also update the Operations Managers each morning in relation to any urgent problems that have occurred overnight. I carry out regular random walks around the depot for security reasons and a visible presence in case of intruders.

Favourite Quote or Song Lyric

I’ve seen better looking heads on a mug of beer.

Mariame Soumahoro

Mariame Soumahoro

Office and Admin Supervisor

Job Description

I have been working with this fantastic company for about 1 year and 8months now. I am responsible for making sure that all customers (Brokers) data are correctly entered in our database system. This includes setting up new site, cancellation of contract and service amendment. I also generate various reports , organise bookings , ensure that all customer day to day queries are dealt with to customer satisfaction and in a timely manner.
Working in the operations admin department, I also get to be involved and learn more about the HR side by looking after the drivers wages, agencies and dealing with suppliers along with the compliance by helping with the duty of care and waste transfer note alongside with my colleague Karla.

Favourite Quote or Song Lyric

Live , Laugh and Love ( the triple L)

Marrisa Harper

Marrisa Harper

Service Controller

Job Description

“I am a service controller for our Langley Depot. I currently work on our Trade Waste Service but also help out with other services when required.
This involves routing the vehicles dealing with day to day maintenance on the trucks and also managing a small team of drivers.”

Favourite Quote or Song Lyric

Get in the truck.

Thomas Bartlett

Thomas Bartlett

Service Controller

Job Description

I am responsible for ensuring that the day to day operation of our trade waste & dry mixed recycling rounds run smoothly, assigning and routing work as well as managing a team of drivers/loaders.

Favourite Quote or Song Lyric

Pengting called Maddison

Rutendo Manyundwa

Rutendo Manyundwa

Service Controller

Job Description

I am responsible for Confirming and Signing off driver run sheets and providing assistance to Service Controllers whenever necessary. This also includes making sure customers are made aware of any issues regarding collections.

Favourite Quote or Song Lyric

Do more of what makes you happy.

Caroline Hughes-Miles

Caroline Hughes-Miles

Commercial Director

Job Description

I am responsible for managing our Outsource and National Accounts department. Managing in the region of 130 suppliers, building and developing relationships, procurement, supply chain management and of course looking after our key customers. I have worked in the industry for 15 years and believe that the relationships with our customers and suppliers are of equal importance. Utilising national, independent and often family owned suppliers is one of our core strengths and allow us greater service to our customers.

Favourite Quote or Song Lyric

Live every day as if it’s your last – one day you’ll be right…

Dale Jenkins

Dale Jenkins

Account Manager

Job Description

A liaison and dedicated point of contact for our existing brokerage, improving and developing business relationships. Responsible for organising regular review meetings and resolving any account issues and escalations as they arise.

Favourite Quote or Song Lyric

If opportunity doesn’t knock, build a door.

Lauren Styles

Lauren Styles

Supply Chain Manager

Job Description

I manage the Outsourced Department and we are responsible for managing the National Accounts that Simply Waste Solutions hold. As a department we manage our Outsource contractor base in its entirety and ensure that our customers waste collections are carried out promptly and to schedule. We also ensure that all customer service requirements are processed to customer satisfaction in a timely manner as well as completing a range of invoicing and reporting that meets each of our customers’ individual requirements.

Favourite Quote or Song Lyric

The best way to predict your future is to create it.

Georgia Bell

Georgia Bell

Senior Relationship Consultant

Job Description

I am responsible for nurturing relationships with customers north of the central London border and the home counties in order to generate new business. My roles include communicating with customers face to face, cold calling and promoting the SWS brand.

Favourite Quote or Song Lyric

Everything happens for a reason, even if you don’t know it at the time.

Humi Iqbal

Humi Iqbal

Senior Relationship Consultant

Job Description

My role within Simply Waste is to approach and secure potential customers with the aim of winning new business, from SME size businesses to corporate national businesses. I work together with the Sales Director and the operations team to maximise sales opportunities, particularly around London and the home counties.

Favourite Quote or Song Lyric

How happy is the blameless vessels lot, the world forgetting by the world forgot. Eternal sunshine of the spotless mind, each pray’r accepted and each wish resign’d’.

James Hankers

James Hankers

Senior Key Account Manager

Job Description

Managing the larger accounts held by the company; focusing on KPI’s, recycling and cost-driven initiative’s whilst identifying innovation opportunities.

Favourite Quote or Song Lyric

I love lamp.

Mark Cook

Mark Cook

Sales Director

Job Description

Responsible for managing the sales team, developing relationships with our clients and maximising new opportunities to assist in the growth of the business.

Favourite Quote or Song Lyric

We’re Gonna Need a Bigger Boat. – Roy Schneider/JAWS!

Paul Virdee

Paul Virdee

Corporate Business Development

Job Description

30 years’ experience in dealing with large blue chip retailers and corporate clients. In addition, I have spent over 7 years working within the FM environment, co-ordinating teams to facilitate soft and hard services, including waste management and recycling.

Favourite Quote or Song Lyric

I seldom end up where I wanted to go, but almost always end up where I need to be.

Priamo Casula

Priamo Casula

Senior Relationship Consultant

Job Description

My role is to translate our vision, mission, and values to new potential clients whilst keeping strong relationships with existing customers in order to widen possible business opportunities. I lead personal / team projects and assignments through to a successful conclusion enabling our business revenue targets to be achieved. Primarily focused in the central London area though working with larger organisations has seen me expand into other regions. I work closely with our outstanding operations team, together ensuring we successfully deliver our promise.

Favourite Quote or Song Lyric

BOOM BOOM BOOM LET ME HEAR YOU SAY WAYO

Andrew Gill

Andrew Gill

Director of Customer Experience

Job Description

Our customers are the hands that mold our business and give it form. I am here to ensure that they are represented and that they remain the driving force behind Simply Waste Solutions continuing evolution. My responsibilities include Marketing, Customer Service, Education and Communication.

Favourite Quote or Song Lyric

Life moves pretty fast. If you don’t stop and look round once in a while, you could miss it. – Ferris Bueller

Becky Clarke

Becky Clarke

Customer Experience Manager

Job Description

I am responsible for upholding Simply Waste’s ethos that the customer should remain at the heart of everything we do. I manage a team that are in place to ensure that client queries are dealt with in a friendly, professional and timely manner who also maintain our reputation for outstanding service. I look after client relationships on a daily basis as well as looking at communication issues across the whole business.

Favourite Quote or Song Lyric

Those who mind don’t matter, Those who matter don’t mind.

Douglas R Peters

Douglas R Peters

Digital Marketing Executive

Job Description

At Simply I am responsible for handling social media, posting regular updates on what happens in the company. I often work beside sales to support their campaigns by enabling them to have an online presence. Another responsibility of mine is to create idiosyncratic graphic content for a multitude of purposes. Reporting is another key part of my duties here, the designing of and development of back end functionality to improve the clients experience by displaying data as accurately and simply as possible.

Favourite Quote or Song Lyric

You and your mom are hilbillies. This is a house of learned doctors.

James O’Keeffe

James O’Keeffe

Client Engagement Specialist

Job Description

I have been with Simply Waste Solutions since June 2014. My first role in the company was as a Marketing Administrator where I started a Marketing Apprenticeship. In the period of time that one has worked at Simply Waste my role has been redefined and I have now taken on the job title ‘Client Engagement Specialist”. The most predominant part of my role is dealing with all new internal enquiries, whether that be on the phone, email or other avenues of communication. I am responsible for the Internal Sales side of our business and administer all new contracts that we acquire over the internal enquiries. I also support our field based sales team in their endeavours in setting up accounts and building potential prospect pipelines.

Favourite Quote or Song Lyric

He who say’s he can and he who say’s he can’t are both usually right.

Rosanna Henry

Rosanna Henry

Senior Customer Representative

Job Description

Our role is about doing all we can to resolve any customer queries and issues by ensuring that they run smoothly

Favourite Quote or Song Lyric

I see pride, I see power, I see a badass mother, who won’t take no crap off of nobody – Cool Runnings

Ronke Faleye

Ronke Faleye

Sales Administrator

Job Description

As a sales administrator, my primary responsibility is to generate leads for the sales team. Whilst doing this, I also deal with the administration of the sales department and provide support when running campaigns in the company.

Favourite Quote or Song Lyric

I am able to do ALL I think & ask for because I have His strength!

Hayley Job

Hayley Job

Customer Representative

Job Description

I have come over from a small family run business known as Wycombe Trade Waste .

Wow what a BIG change.

I’m always up for a challenge and believe in pushing yourself so no matter how big or how small your query issues are I will do my best to resolve them.

Favourite Quote or Song Lyric

Float like a butterfly,sting like a bee!!! (Muhammad Ali)

Humi Iqbal

Humi Iqbal

Senior Relationship Consultant

Job Description

My role within Simply Waste is to approach and secure potential customers with the aim of winning new business, from SME size businesses to corporate national businesses. I work together with the Sales Director and the operations team to maximise sales opportunities, particularly around London and the home counties.

Favourite Quote or Song Lyric

How happy is the blameless vessels lot, the world forgetting by the world forgot. Eternal sunshine of the spotless mind, each pray’r accepted and each wish resign’d’.

Kortni Jones

New Business Coordinator

Job Description

As a new business coordinator, I am responsible for setting up all new sites and ensuring that new customers are receiving high quality service.

Favourite Quote or Song Lyric

Be your own kind of beautiful.

Katie Vowles

Customer Representative

Job Description

In the Outsource department I look after some of our national contracts. I am the first point of contact for many of these, and liaises with all our nationwide suppliers to ensure the highest level of service we expect is always provided. In my job I places bookings, and look after any day to day queries that our national customers have. In addition I assist ‘one off’ customers with booking home clearances, skips and other ad-hoc services.

Favourite Quote or Song Lyric

‘though she be but little, she is fierce’ – A Midsummer Night’s Dream

Adrian Broadhurst

Management Accountant

Job Description

I am responsible for the monthly preparation of both the Management accounts and Balance sheet. Presenting key Management Information to the Board of Directors and supplying key stats to enable business decisions to be made. Working and communicating with all senior members of staff to understand the business and ensure best practices and procedures are implemented to ensure the efficient capture of key financial information. Other duties include Balance sheet recs, Budgeting, Forecasting.

Favourite Quote or Song Lyric

Never ask someone to do a job you are not prepared to do yourself.

Humi Iqbal

Katrina De-Havilland

Credit Controller

Job Description

I work in the credit control team, we have a ledger full of customers which is split alphabetically and my customers are from M-Z. I have been at Simply Waste Solutions for 7 months now and enjoy my role as credit controller – I have been working in the finance sector for almost 20 years and I am excited to be bringing a wealth of knowledge and experience to this role. My day consists of allocating the payments that come through to the bank and the cheques that come through the post, I chase customers for any overdue payments and make sure all my customer’s accounts are tidy and up to date. I also monitor any accounts that are put on stop or site stop.

Favourite Quote or Song Lyric

Time is a precious thing. Never waste it

Humi Iqbal

Humi Iqbal

Senior Relaitionship Consultant

Job Description

My role within Simply Waste is to approach and secure potential customers with the aim of winning new business, from SME size businesses to corporate national businesses. I work together with the Sales Director and the opeations team to maximise sales opportunities, particularly around London and the home counties.

Favourite Quote or Song Lyric

How happy is the blameless vessels lot, the world forgetting by the world forgot. Eternal sunshine of the spotless mind, each pray’r accepted and each wish resign’d’.

Humi Iqbal

Humi Iqbal

Senior Relaitionship Consultant

Job Description

My role within Simply Waste is to approach and secure potential customers with the aim of winning new business, from SME size businesses to corporate national businesses. I work together with the Sales Director and the opeations team to maximise sales opportunities, particularly around London and the home counties.

Favourite Quote or Song Lyric

How happy is the blameless vessels lot, the world forgetting by the world forgot. Eternal sunshine of the spotless mind, each pray’r accepted and each wish resign’d’.